We are excited to announce that Worldline will, once again, be present at NRF 2020, where you will find us together with Atos at BOOTH #545.
Our experts are available to share their experience, their insights about the retail market and consumers’ expectations and help you with your challenges.
Commerce is shifting in a fast-paced environment due to new behaviors and shopper expectations. Consumers have become pain-point intolerant, and the lines between physical and digital channels are increasingly blurred. New solutions are making it possible to blend online, in-store and mobile channels into a tailored, frictionless shopping journey. At NRF you can get hands on experience with these technologies.
Get a closer look and understanding of these new solutions and explore how these technologies can help you give your customers a truly digital and connected experience.
Jacob K. Javits Convention Center
655 W 34th St, New York, NY 10001
As a merchant, you have to meet the expectations of many different types of end users. Between Baby Boomers, Generations X, Y, Z and Alpha, customers’ expectations and purchasing habits can vary greatly.
B2C user expectations are setting the standard for B2B, by influencing buyer expectations. As a result, merchants and retailers face the challenge of changing how they sell and deliver products online and in-store.
Should you use a traditional journey, a connected journey, or both? Make the right combination to handle all customer profiles! Below is a list of solutions to meet this transformation in shopping experience.
Your customers can opt for a connected experience in your store: By the use of smartphones the customers can manage their own in-store shopping journey, giving the users control over the shopping experience. By the use of a smartphone, customers can scan items while shopping inside the store, and at check out the customers easily transfer everything to their basket onto YUMI. An autonomous customer journey appropriate for cross-selling!
Your final customers are in a hurry or do not want to wait in a queue? The customers select the products they like, enter credit card data, and try on the purchases at home. Something doesn’t fit? No problem, the customers can bring it back to the store or ask for home pick-up allowing the consumers to only pay for the items kept. A complete omnichannel journey!
An omnichannel promise: your customers start the journey online and collect the goods in a store without the constraint of staff availability.
Smartshelves combine a traditional experience with an innovative super-fast product pick-up. Enhance your shelves, not only with digital price management, but also with customer interactions.
Your customers cannot find the right size or product in-store? Gain revenue by proposing a web-in-store solution with the perfect product recommendations!
Like with a classical self-checkout, your customers use the barcode reader to scan their products, and fill their basket. Then, they put their products into a box; scan their loyalty card and pay! Security is managed thanks to RFID tags.
From retail to petrol, all sectors face the same challenge: they must digitize and energize their customer journeys. Experience this sought-after customer journey through these use cases: Digital Wallet, Pay@Pump, My Mobility Companion and License Plate Recognition.
Get the most out of every self-service moment. With VALIN’ACESS, plug your VALINA in and give your customers access to festivals, events or museums through barcode invitations.
In one place, access and find out data from all payment methods and transaction types, and from all your sales channels: in-store, online and mobile. The merchant portal provides data-rich insights into customer behavior, and enables you to track buyers across multiple channels.
Whenever you get a payment, the merchant portal facilitates your daily payment-related tasks. You can search, view and act on all your transactions in one place. OneSource also simplifies your dispute management process, thereby reducing your technical and operational overhead.
E and m-commerce have transformed the business and company strategies. However, the traditional physical retail stores are still of importance. Retailers and Merchants having well combined physical and digital experience will stand out in the global market and gain market share.
Merchants are facing one major challenge to do so: Adapt their business by anticipating fast-changes in the customer landscape.
Pave the way for possible new use cases! YUMI is a game-changing business facilitator that revolutionizes merchant-customer interactions by meeting the customer’s needs to provide a new shopping experience. With YUMI, get your own personalized, interactive shopping experiences and unlock new revenue opportunities.Download the brochure
Go beyond unattended payments! With VALINA, you can get the most out of every self-service moment. More than a terminal of payment, VALINA can open to new services.Download the factsheet
Offer your customers an integrated and consistent payment experience, regardless of channel or location,
and consolidate all your transaction data in one place, with WL One Commerce Hub.
Meet us at NRF and challenge our experts!
We bring Express Mode for @Apple Pay to Lyon public transport. Paying with Apple Pay on @TCL_SYTRAL is now easier than ever. Passengers no longer need to use Face ID or Touch ID to confirm a payment. More information in the #PressRelease: https://t.co/w9OjMSwVWs https://t.co/vN42pZ1JAp
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Worldline’s industry insights on the future of payments.
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